Curricula Guides

Uusi opinto-opas (sisältäen myös opetusohjelmat) lukuvuodelle 2018-2019 sijaitsee osoitteessa . Tältä sivustolta löytyvät enää vanhat opinto-oppaat ja opetusohjelmat.

The new study guide (incl. teaching schedules) for academic year 2018-2019 can be found at This site contains only previous years' guides.

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Archived Curricula Guide 2013–2014
Curricula Guide is archieved. Please refer to current Curricula Guides
KV203170 KVS20/MAS21 Services Management in International Context 3 ECTS
Organised by
International Business
Person in charge
Esa Stenberg

Learning outcomes

Along with the paradigm change from industrialized to service economies, it has become crucial to understand how services surround us and what are the opportunities. 'Service as a Software', 'Service Design', 'Service Marketing' are buzz words one hears in an increasing manner. The objective of the course is that the students understand the meaning of services in today's world and how to monetize services. The course will emphasize online services to large extent. As the ever-evolving web reflects what we do as society, the knowledge on how to operate in online service industry is crucial whether your aim is to become an entrepreneur or economist.

Teaching methods

Intensive course within one week, visiting lecturers

Modes of study

Option 1
Available for:
  • Degree Programme Students
  • Other Students
  • Doctoral Students
  • Exchange Students
  • In English

Written report


Numeric 0-5.

Recommended year of study

3rd or 4th year spring.

Study materials

Articles specified by the lecturers

Belongs to following study modules

Department of Marketing and International Business
Department of Marketing and International Business
Department of Marketing and International Business
Department of Marketing and International Business
Turku School of Economics
Turku School of Economics
Archived Teaching Schedule. Please refer to current Teaching Shedule.
Implementation details are unavailable.
Department of Marketing and International Business
Operations and Supply Chain Management
Economic Geography
International Business
Finnish Study Modules
Business Japanese
Economic Sociology
Business Chinese